Tenancies

Co-living

Common tenancy contract: rent and rent receipt Create a tenant profile for each tenant in the Tenants section. When creating the tenancy you can add several tenants. To do so, click on the button Add tenant, then choose the tenant you wish to add to this tenancy and save. Add tenant Click on the button to add one or multiple tenants. Separate tenancy contract: rent and rent receipts Remember that in order to get a rent receipt for each individual tenant, you will have to create a separate Tenancy for each tenant. 

Tenant check-out

Tenant check-out To record a tenant’s departure, click on the End tenancy action button in the Tenancy section. Fill in the required information (date of departure, deposit to be returned, last receipt information, new address …), then click on Save. … End tenancy Add a comment Deactivate Archive Delete Once the departure has been recorded, Rentila deactivates the tenancy and stops generating the invoices. You can then Archive it. A deposit refund item will be generated in Finance (if the corresponding field was filled in). Attention ! If you decide to delete a tenancy, be aware that all related financial Read more

Tenant invoice address

In some cases, the tenant’s invoice address is not the same as that of the rented property. If the address is different from the one of the rented property, you can set the alternative address from the Tenancy file, in the Receipts tab, invoice address. You will have to tick the box and fill the tenant’s address.

Missing Rent in Finances

If a rent doesn’t appear in Finance, please ensure that: the tenancy is active, the tenancy has not ended (check the end date and that the option for automatic renewal is on), the invoice creation date is accurate If everything seems in order, go to Tenancies and click on the Regenerate payments action on the right. The system will recreate the missing payments. Pay attention to the possibility of duplicates as this option will recreate ALL rent payments up to the current date.

Deposit

A Deposit-type revenue is automatically added in the Finance section when the Tenancy is created. It is always possible to add this type of revenue manually, in Finance, by adding a revenue. The deposit must be put in a government-backed tenancy deposit scheme (TDP). Deposit return When the tenancy ends, the deposit must be returned: Within 10 days of both parties agreeing on the returned amount. If a dispute arises, then the deposit will be protected until the issue is sorted out. Deposits made by a third party The landlord must use a government-backed tenancy deposit scheme, TDP, even if Read more