Useful information

Remote support

You can request remote support from us using the free TeamViewer software or the QuickSupport version. Download the TeamViewer or QuickSupport software from TeamViewer Install and launch the program Provide us with your Username, ID, and password for remote access A secure connection is established, and we connect to your workstation

How to contact support ?

How to contact support? You can contact our support team via chat. To do this, click on the chat icon located at the bottom right corner of the page. You can also contact us by email at contact@rentila.com. Please note that we do not currently offer telephone support. Our support team will respond to you as soon as possible. How to formulate your request? When contacting our support, it is best to provide a detailed description of your issue, possibly accompanied by screenshots or a video. Please also specify: The actions you have taken or the problem you have encountered. Read more

How to set up a new Rentila account in 10 steps

Here is a template for setting up a new Rentila account in 10 simple steps. Create a property • Enter information about your property (address, description, photos, access codes, equipment, etc.). • You can also save certain contracts and certificates related to this property. Create a tenant • Enter information about your tenants (name, address, phone, email). • You can invite your tenants and give them access to their tenant account. Create a tenancy • Enter information about the tenancy (contract type, dates, rent amount, security deposit). • You can save documents such as renters’ insurance. Create a furniture inventory Read more