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Record a payment (tenant payment, housing benefit…)

Once the rent is generated in the “Finances” section, you have the option to record one or more payments, whether it’s the tenant’s payment, aids, or allowances received directly. To do this, use the “Record a Payment” option available in the action menu on the right.

For each payment, or recorded receipt, you can enter the following information:

  • The amount,
  • The payer,
  • The means of payment,
  • The date of receipt.

Each rent can be associated with one of the following states:

  • Paid: The tenant has fully paid the rent.
  • Awaiting: The tenant has not yet paid the rent, but the due date has not yet passed.
  • Late: The tenant has not paid the rent, and the due date has passed.
  • Partial: Only a part of the rent has been paid by the tenant.
  • Unpaid: The rent has not been paid, and it is unlikely that it will be in the future.
Partial Payment or Overpayment

When the amounts paid exceed the total cost of the rent, the tenant displays a positive balance, an overpayment. In the case of insufficient payment, the balance is negative.

When recording the payment, you have the option to carry forward an overpayment or a negative balance of the tenant on the current rent or on the next rent call.

The option “Carry Forward a Payment” is only available when the tenant’s account shows a Balance, whether it is positive or negative.

Manage your properties easily and with confidence

The intuitive and efficient property management software trusted by thousands of landlords across the UK and Europe.

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