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  1. Table of contents
  2. Automatic account synchronisation
  3. Transaction matching
  4. Transaction retention
  5. Disconnected account
  6. Delete a synchronised account
  7. Manual import

Bank account synchronisation and import

This section lets you synchronise and import a bank account.

Automatic account synchronisation

This section of the software lets you synchronise and import a bank account and its transactions automatically.

Here is how to proceed:

  1. Go to the “Finance” section, “Bank import”. Click the “New import” or “Bank account sync” button.
  2. Select the owner and the “Period” of the synchronisation: 30 days, 60 days, 90 days, 180 days or 12 months (90 days by default).
  3. You will be redirected to a new page where you can enter your banking credentials and log in to your account.
  4. Follow the instructions, select the accounts to synchronise and confirm.
  5. You can manage the connected accounts from the “Accounts” section.
  6. The transactions of the connected accounts are imported into the “Transactions” section.

Transaction matching

The site collects transactions daily; you will find them in the “Transactions” section.

When there is a match, you will see an indicator on the right with the number of matches.

  • A green indicator 1 for exact matches. The amount, the date and a keyword of the imported transaction are identical to those of an entry already present. With this level of matching, you can confirm the operation quickly without editing it, because all the details agree perfectly.
  • An amber indicator 1 for partial matches. Some of the details coincide (for example, the amount and the date), but others such as the keyword or the reference are not recognised. This situation needs a manual check, to confirm it really is the same transaction or to make the necessary corrections.
  • A grey indicator 0 when there is no match. No data from the imported transaction corresponds to an existing entry. In this case, you can either create a new line in the “Finance” section, or reassign the transaction if it relates to something you have not yet recorded.

A match is considered exact when the amount, the dates and a keyword of the imported transaction correspond to a line that already exists in “Finance”.

Manual matching

After the import, you can match the entries manually and add them to the “Finance” section in one of the following ways:

  • Confirm a match. When the system spots a similarity between the imported transaction and an existing unpaid line in the “Finance” section, you can confirm the match immediately to mark the payment as made.
  • Record a payment for an existing line. If the transaction relates to an expense or an income already recorded (but not settled) in your accounts, you can enter the payment to update its payment status.
  • Add a new line in “Finance”. If no match is detected, you can manually add a new line in the “Finance” section to account for the imported transaction.

When you confirm and add a transaction to “Finance”, an Already added indicator appears. If you make a mistake, you can reset transactions that have already been matched, and match them again.

You can use and link one imported transaction to several existing lines in the “Finance” section (for example: the tenant pays the first rent and the security deposit with a single payment).

If the amount allocated to an invoice is lower than the transaction amount, the remainder can be used and linked to another line. Once the full amount has been used and linked, the transaction is marked as Already added.

Automatic matching

When an exact match is found for an unpaid rent, the system automatically links the transaction and marks the rent as paid.

When a rent is matched automatically and recorded as paid, the software also sends an email notification to the landlord.

Example

If the January rent for a tenant — John, say — of £500 is still unpaid, and you import a bank transaction dated 5 January for the same amount (£500) with a clear description such as “PAYMENT JOHN DOE”, the system:

  • automatically recognises it as the payment of that rent,
  • links the transaction to the corresponding rent,
  • and marks the rent as paid.

For this automatic matching to work, the amount and the description of the transaction must be consistent with the rent details.

Transaction retention

Bank transactions are working data: they are there to be matched, and are not meant to be kept afterwards.

For a synchronised account, the “Period” chosen on the account defines both what is imported and what is kept: beyond that period, the transactions of that account are deleted automatically. The longest retention is 12 months.

In every case, and whatever their origin (synchronisation or manual QIF or OFX import), transactions older than 24 months are deleted automatically.

Your accounts are not affected

This deletion only concerns the bank transactions. The entries created or settled in “Finance” stay in place: only the link to the original bank transaction disappears. There is nothing to match again.

Disconnected account

Occasionally, synchronisation stops working.

For security reasons, you may need to identify yourself again and reconnect your account every three months. This depends on the bank.

You can also delete the accounts and the connection, then recreate them.

Frequent account disconnections!

With some banks, you can change the frequency of strong authentication in your online banking area. Simply set it to “90 days”.

If strong authentication is required every time, it is worth checking with your bank whether it can be disabled.

Duplicates after a reconnection

After a reconnection, transactions that were already imported and already matched sometimes reappear in “Transactions” as new lines. This happens when the bank returns those transactions under new identifiers: the system cannot then recognise them as already known.

Here again, the entries in “Finance” are not affected: they stay marked as paid and there is nothing to confirm again. You only need to ignore or delete the duplicate lines in “Transactions”.

Delete a synchronised account

You can delete the connected accounts from the “Accounts” section using the actions on the right.

When you delete an account, the system also deletes its transactions.

Manual import

This section lets you import a bank statement in QIF or OFX format and reconcile it.

  1. Download the file provided by your bank (in QIF or OFX format).
  2. Click the “New import” or “New manual import” button.
  3. Import the file into Rentila.

After the import, you can match the entries. You only need to check the data, choose the entry type if necessary and confirm.

More from Rentila

Create, edit or delete an automation rule

To add and classify imported bank transactions automatically, create rules from the “Bank import” section via the “Automation” icon and the “New rule” button. For each rule you define the owner, property, tenancy agreement, type and payee, plus the trigger criteria: keywords, amount, description and status. Matching transactions are then classified for you.

Read more

Create a credit note

To create a credit note, go to the “Finance” section and click “Add expense”. For each expense of the “Credit Note” type, you can enter the type, the date, the customer, the amount and the VAT amount, plus the tenancy agreement, a number, a description and the associated documents, and enable the “Credit Note” option.

Read more