Back
Manage your properties easily and with confidence

The intuitive and efficient property management software trusted by thousands of landlords across the UK and Europe.

Sign-up for free
  1. Table of contents
  2. Balance carry-over
Tenants
27/08/2026

Tenant balance

The “Tenant balance” page in the “Tenants” section shows the detail of the payments a tenant has made and where their account currently stands.

The tenant balance takes the following into account:

  • Prepaid rents (the amount set on the tenancy).
  • Recorded payments (in the “Finance” section).
  • Service charge reconciliations that are still unpaid.
  • Property tax and waste collection tax refunds that are still unpaid.
  • Expenses of the type “Remboursement : Trop-perçu locataire” (refund of a tenant overpayment).
  • Expenses of the type “Credit Note”.
  • Income of the type “Paiement du locataire : Règlement de dette locative” (tenant payment towards rent arrears).
  • Income of the type “Paiement du locataire : Charges locatives” (tenant payment towards service charges).

Balance carry-over

The tenant balance can be applied to payments.

When you record a payment, you can carry over all or part of the tenant balance.

The carry-over options only appear when the tenant’s account shows a balance, positive or negative.

  • If you carry over a negative balance, the amount is added to the rent.
  • If you carry over a positive balance, the amount is deducted from the rent.

More from Rentila

Tenants
31/08/2026

Create, edit or delete a tenant

To add a tenant, go to the “Tenants” section and click “New tenant”. Record the tenant type, the name or company, the email address, contact and employment details, guarantors, bank details and documents. Some of it feeds the pre-filled agreements. You can also invite the tenant to their own Rentila account, add guarantors, and edit or delete the record.

Read more

Tenants
27/08/2026

Tenants

In this section, you can manage your tenants. You can create, edit, delete and archive a tenant, and open a tenant’s record to see their details. You can filter the records on several criteria, such as the landlord or the property, and export what the table shows using the “Export” action at the bottom of the table.

Read more