Update on: 1 January 2018
Rentila is published by the company Rentila Ltd.
Sofia, 1505, Bulgaria
The web site is hosted by OVH
Registered Address : 2 rue Kellermann - 59100 Roubaix - France.
RCS Roubaix - Tourcoing 424 761 419 00045
VAT: FR 22 424 761 419
The web site Rentila (available at the following URL: http://www.rentila.co.uk) is published by Rentila Ltd, a company under Bulgarian law, whose registered address is SIS 119 Oboriste Sofia, 1505, Bulgaria, registered in the Sofia Trade and Companies Register under number 13028629.
Any access to the site Rentila and any use of the services it offers are subject to the Terms of Service (hereinafter "Terms").
The Rentila site (hereinafter the "Site") is a free platform for the management of real property online.
The site provides online services (hereinafter "the Service(s)") which facilitate the management of real property, tracking accounts receivable, and the communication between tenants and landlords (hereinafter "the User(s)").
The services of Rentila are accesible to any individual or company.
Each person can only have one account (hereinafter the "Account). The User shall provide any information required to create the account, including contact details and a valid email address.
The registration is of unlimited duration, without prejudice for each Party to terminate unilaterally, at any time, without prior notice or justification, this contractual agreement.
Rentila is authorised to use all measures necessary to prevent or detect any illegal or fraudulent use of its site, or services and goods that are offered. Rentila also reserves the right to exclude and/or to permanently ban, without compensation, any User not respecting the Terms.
Although Rentila take great care of the administration of the site, Rentila cannot, however, guarantee the accuracy and the completeness or timeliness of the information made available on the Site.
Nevertheless, Rentila undertakes to do its very best to verify the accuracy and quality of the information and data available on the site, as well as to ensure its proper functioning, but the site cannot be held responsible for the inaccuracy of such information.
In principle, the Site is accessible continually, except for interruption, scheduled or other, for maintenance or in the event of a force majeure. Rentila ensures an average of 99% accessibility of its site (ninety-eight percent) per year. This percentage does not take into account the periods of site unavailability due to technical or other issues that are not under the responsibility of Rentila (force majeure, act of third parties etc.) as well as scheduled maintenance. Rentila may restrict the access to the website, if network security, integrity of the network, in particular in order to avoid disruption of the Service, software or data backup, make these measures necessary. As we are bound by a best endeavours obligation, we shall not be liable for any harm whatsoever sustained on account of of the Website being unavailable.
The service accessibility commitment does not apply to any unavailability:
If we do not meet the service commitment, you will be eligible to receive a one month refund.
In order to use many of the Website's features, you must set up an account using the online registration form (hereinafter the "Account"). The User may, at any time, amend his/her personal data, but agrees to provide complete and accurate details.
The User shall do the following on the online registration form:
Once the form has been submitted, the User shall receive a confirmation email. The User may then access his/her account by entering his/her Username and password in the login fields on the homepage.
After creating an account, the use of the site is valid for an indefinite period. Nevertheless, in the event of an inactivity of the account for a duration of more than 1 year, the account may be deleted at any time and without notice. Inactive accounts become dormant after 3 months.
Rentila reserves the right, in its own discretion, to temporarily suspend the access to your account: (a) during any downtime for upgrade and maintenance; (b) during any unavailability due to circumstances beyond our reasonable control including, but not limited to, natural disasters, the governmental activities, terrorist acts or riots, technical failures beyond our reasonable control (including, but not limited to, the inability to access the Internet) or of the actions undertaken by third parties, including but not limited to, denial of service attacks; or (c) if we suspect or detect the malicious use of the site.
Access to the site implies knowledge and acceptance by the User of the characteristics and limitations of the Internet, in particular as far as technical performance, the response time for consulting, examining or transferring information, the risk of interruption, and more generally, the risks inherent in any internet connection and transmission, the absence of protection of certain data against any misappropriation or piracy and risks of contamination by any viruses circulating on the network..
As a consequence, Rentila shall not in any circumstances be held liable for the following, without such list being exhaustive:
Rentila does not assume any liability for possible dysfunctions for Internet network involving for the failures in the administration, security, integrity or the management of data for an account.
Any access to the Site and use of its services shall be the sole responsibility of the User. It shall be the User’s responsibility to take all the appropriate measures to protect its own data and/or software stored on its computing equipment against any infringement. In addition, Rentila shall obviously have no responsibility relating to any difficulties of the User connecting to the internet.
Any development or change in the program of the Site may cause an update and/or a temporary unavailability of the site, for which you cannot hold Rentila liable.
Similarly, Rentila reserves the right to interrupt or suspend one or more features on the site, at any time and without notice and justification. You agree to not hold Rentila liable for this and further agree not to claim any damages.
Rentila may refer Users to third-party sites or the allow membership to loyalty programs, provide marketing or any other activities occurring on a web site or a third-party program (see section 9 - "links since Rentila" below). In this case, Rentila cannot be held responsible for the activities of these third parties and advises the Users to read and understand these third party’s website terms and conditions. In particular, third party sites visited by the User or the ads appearing on the site are likely to contain "cookies" (Cookies are small text files sent by a website to your browser and stored on your computer). These are managed by third parties independent of Rentila under their sole responsibility, it being specified that Rentila has no access to the data that could be obtained through the use of these "cookies".
Rentila does not provide any legal services for its Users or visitors connecting to the Site. Rentila only makes available to its Users documents templates that do not bear any guarantee as to their legal validity. The document templates are simplified models and not customized templates that can be applied to all situations.
The User therefore remains solely responsible for the documents he creates, that must be adapted to the situation and objectives pursued by the User.
The document templates are subject to compliance with the legal and regulatory conditions. Rentila does not assume any liability for the direct or indirect consequences of using these models under the conditions not provided by law, or changes that will be made by their Users.
The document templates are not a substitute for a professional legal advice and can not be used as such.
Rentila makes its services available to Users using a web browser or a mobile application. The required software on the computer or mobile device of the User (including the operating system and web browser, if applicable also plug-ins) shall not be made available, nor installed by Rentila.
Rentila specifies that its site is optimized for Internet Explorer 9.0 or higher, Firefox 32 or higher, Chrome 37 or higher and Safari 7 or higher. It is the User’s responsibility to use this web browser and this operating system to benefit from the best experience and to avoid any potential versions problem and/or software compatibility.
Rentila cannot be held responsible for any disruption from the use of another browser and/or the use of another operating system by the User.
It is the User’s responsibility to maintain its computer in a state allowing him the use of the site. Rentila does offer any technical support during the installation of the required software. The User agrees to maintain the access data communicated by Rentila (Username, password etc.) for access to their services strictly confidential. The User will immediately inform Rentila of any obstacle to the security or of any unauthorized use of his account of which he/she has knowledge. If third parties use the services of Rentila with the User’s access data by any means made possible by the User, the latter shall be responsible and liable in the event of litigation.
Rentila shall consider any access to the account with the User’s credentials as a User’s access. Rentila recommends that passwords are frequently changed for security reasons.
Failure to comply with the Terms or any other policy of Rentila may result in access to your personal page being temporarily or permanently, immediately and without notice, suspended by deactivation of its account, without prejudice to the other rights of Rentila.
User releases Rentila Ltd, in general, from any demand, claim and/or damages which it could be liable, including the legal and other costs that could arise, since the reason for these would be basically or originally from a breach of the Terms.
Rentila protects its systems against viruses. However, any danger inherent to viruses can never be totally excluded. In addition, it may happen that third parties send emails using the name of Rentila illegally and without prior agreement, and such emails may contain viruses or spyware or hypertext links on web pages containing viruses or spyware : Rentila has no influence over such occurences. The Users will therefore have to examine all the emails from Rentila or from fraudsters in order to protect themselves against viruses. This also applies for emails that come from other Users.
The Services may contain hyperlinks referring to other Internet sites which do not belong to Rentila or are not controlled by Rentila.
Rentila exercises no control over the content, the policies relating to data protection or the practices of third party sites and disclaims any liability in this regard.
The User recognises and accepts that Rentila is not responsible for the availability of these external sites or resources, and does not endorse or advertise the products or other material contained on those sites or external resources.
The User recognizes and accepts that Rentila cannot be held responsible for any loss or damage that he may suffer as a result of the provision of these external sites or resources or the fact of the confidence that it grants As to the completeness, accuracy or the existence of any advertising, any product or other material on these Internet sites or resources, or accessible since those.
Any User accessing Rentila subscribe to a free subscription. The User also takes advantage of an Unlimited use during the first 15 days. Once this period is complete, the User will have to:
The free subscription is limited to 1 property, 2 tenants, 2 rentals and 4 reports (Archives included). In the event that the User wishes to change its type of subscription, it can subscribe at any time to one of the PRO options offered (silver and gold), at the prices and terms specified on the prices page.
This option is subscribed for a period of a month or a year, tacitly renewable for successive periods. The User may modify its subscription at any time during the course of each contractual period to move toward a higher option. On the other hand, it is not possible to modify its subscription to a lower option during a contractual period. The User should cancel his subscription and subscribe to a new one with the desired option.
In case of cancellation of the subscription, the User will not be billed for the current month and will no longer have a payment commitment.
The User has a period of seven (7) days from the date of its registration with the option to exercise his right of withdrawal without penalty and without reason. The User may exercise this right by sending an email to firstname.lastname@example.org.
However, in accordance with the provisions of section L.121-20-2, 1° of the Code of consumption, this right of withdrawal may no longer be exercised as soon as the User will have begun to use the option.
The payment of subscriptions is done online, via PayPal (PayPal (Europe) S.à r.l. & Cie, S.C.A), Dalenys (Dalenys Payment SA with capital of € 22 452 179) and Gocardless (Gocardless Ltd. with capital of £ 31 384 003).
Rentila is legally is not legally bound by any general obligation to oversee and guarantee the information transmitted or stored via the Site. The only inherent obligations in its role as host provider relate to (i) the fight against certain contents according to the procedure described in our Frequently Asked Questions, ii) the protection of your personal data, which shall be covered by professional secrecy and processed in accordance with data protection laws (see Http://www.rentila.co.uk/privacy) and (iii) the withdrawal of any content that is manifestly unlawful, as soon as we have had actual knowledge.
The use of the services by the User indicates the full and complete acceptance of these Terms. Any User not accepting these Terms must refrain from accessing the Site and using its services. The User will not be able to use the services and therefore accept the TERMS, if (i) he/she has not reached the legal age required to enter into a contract with Rentila, or (ii) if the laws of his/her country of residence or of the country from which he/she accesses the Site forbid him/her to use the Site.
Rentila may modify these Terms, at its sole discretion and without notice. The continued use of the Site Rentila indicates the full and complete acceptance by the User of these possible modifications.
In a bid to keep pace with evolution of the Site, Rentila reserves the right to modify, unilaterally and without notice, the Terms of the site.
Any User will be informed as soon as he/she accesses the site or by any other means of the amendment of the terms and will be advised to read the new terms. If the User does not accept the new Terms, he/she shall contact the customer service. The refusal to accept the new terms will result in the immediate closure of the account of the User without it giving it giving the User any right to compensation.
In accordance with the European Directive 2016/679 of 27 April 2016, and repealing Directive 95/46/EC (General Data Protection Regulation) of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, the people who, having accessed the site and having created an account in order to access the Site and its services, are entitled to consult, correct or erase any data relating to them. Accordingly, any registered User on the site has the right to demand that their data which are inaccurate, incomplete or outdated be changed, supplemented, clarified, updated or erased.
The company Rentila Ltd. is the exclusive holder of all intellectual property rights concerning both the structure and the content of the Web site or has legally acquired the rights to operate the structure and the content of the site Rentila, without any limitation.
Accordingly, the site, as well as Web documents, illustrations, logos, service marks, trade names and the programs used on the site, including all software are the property of the company Rentila Ltd. and are thus protected by the provisions of the Intellectual Property Code.
The reproduction, download or any other use of trade-marks are prohibited without the express permission of the Rentila Ltd.
Any unauthorised reproduction of these trademarks, logos and content constitutes an infringement liable to criminal sanctions.
All software used on the site and those which it allows access, as well as the texts, comments, illustrations or images reproduced on the site and those which it allows access are the subject of a copyright and their unauthorised reproduction constitutes an infringement liable to criminal sanctions.
From the date of access to the site, Rentila Ltd grants to the User a right to private, non-collective and non-exclusive use of its content.
Subject to the rights granted above to the User, it is especially forbidden to copy, reproduce, represent, modify and/or exploit in any way and for any purpose whatsoever, all or part of the structure and the content of the site Rentila.
Any forbearance or failure by Us to enforce a provision to which you are subject shall not affect Our right to require such performance.
The Company's failure to lay claim to any clause in the Terms herein may not be interpreted as a renouncement of application of the said clause at a later date.
The whole set of terms and conditions may be viewed free of charge on the website of Rentila in the section "TERMS".
Rentila Constantly modifies and enhances the services. We are therefore likely to change, modify, add or delete features of the Service.
You can stop to use the services at any time. However, we hope that you will continue to use them. Rentila may cease to provide you with the Services or any part thereof, or to add or create new limitations to the use of the services at any time.
You remain owner of the data that you entrust to us and we believe that it is important that you can access it.
For all questions relating to these Terms, the User is encouraged to contact Rentila at the following email address: email@example.com or by mail to the following address:
Sofia 1510 Bulgaria