# Tenant balance

The “Tenant balance” page in the “Tenants” section shows the detail of the payments a tenant has made and where their account currently stands.

The tenant balance takes the following into account:

- **Prepaid rents** (the amount set on the tenancy).
- **Recorded payments** (in the “Finance” section).
- **Service charge reconciliations** that are still unpaid.
- **Property tax and waste collection tax refunds** that are still unpaid.
- **Expenses** of the type “Remboursement : Trop-perçu locataire” (refund of a tenant overpayment).
- **Expenses** of the type “Credit Note”.
- **Income** of the type “Paiement du locataire : Règlement de dette locative” (tenant payment towards rent arrears).
- **Income** of the type “Paiement du locataire : Charges locatives” (tenant payment towards service charges).

### Balance carry-over

The tenant balance can be applied to payments.

When you record a payment, you can carry over all or part of the tenant balance.

The carry-over options only appear when the tenant’s account shows a balance, positive or negative.

- If you carry over a **negative balance**, the amount is **added to the rent**.
- If you carry over a **positive balance**, the amount is **deducted from the rent**.

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https://www.rentila.co.uk/support/tenant-balance