Back
Manage your properties easily and with confidence

The intuitive and efficient property management software trusted by thousands of landlords across the UK and Europe.

Sign-up for free
  1. Table of contents
  2. How to contact support?
  3. How to describe your request?
How to start
27/08/2026

How to contact support?

How to contact support?

You can contact our support team on chat. To do so, click the chat icon in the bottom right corner of the page.

You can also contact us by email at contact@rentila.com.

Please note that we do not currently offer telephone support.

Our support team will get back to you as soon as possible.

How to describe your request?

When you contact support, it is best to describe your problem in detail, ideally with screenshots or a short video. Please also tell us:

  • What you did, or the problem you ran into.
  • A specific example from your account.
  • Which browser or mobile app you are using, including the type and version.

This helps us understand your situation and help you more quickly.

More from Rentila

How to start
27/08/2026

System requirements

Rentila is cloud-based online software, so it runs on any device with no download, no installation and no special hardware. It works with Edge, Safari, Firefox and Chrome, and there are mobile apps for Android and iOS. All you need is an internet connection. This article also lists what to try if a page misbehaves.

Read more

How to start
27/08/2026

How to set up a new Rentila account in 10 steps

Setting up a Rentila account is quick and easy, and a few minutes is enough to start managing your properties without worry. Here is the order to work in: add a property, a tenant and a tenancy, then fill in the rest with the furnishings inventory, the inventory, contacts, tasks, documents and expenses.

Read more