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  1. Table of contents
  2. Recover a charge through the service charge reconciliation
  3. Add it to a rent as another charge
  4. Ask for a one-off refund and create an income in Finance

Bill an expense to your tenant

There are three ways to handle expenses billed to your tenant and to produce receipts for the recoverable amounts: recover them through the service charge reconciliation, add them to a rent, or bill them separately.

Recover a charge through the service charge reconciliation

If you want to recover an expense that forms part of the recoverable service charges through the reconciliation, do the following:

  1. Create an expense of a “Charge récupérable” type (recoverable service charge) in the “Finance” section.
  2. At the service charge reconciliation, this expense is claimed from the tenant.

Add it to a rent as another charge

If you want to bill this expense and add it as another charge to be paid with a rent, follow these steps:

  1. Go to the “Finance” section.
  2. Edit the rent you want to add the charge to.
  3. Add the amount in the “Other charges” section of the rent. The amount is added to the rent due.

Ask for a one-off refund and create an income in Finance

To create an income in the “Finance” section and produce a payment notice, do the following:

  1. Go to the “Finance” section.
  2. Select “Add revenue” and enter the details of the income.
  3. A payment notice is generated for the recoverable amount.

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Add an additional amount to a rent

You can add additional amounts to a rent, as lines of the “Rent” or “Charge” type — for example cleaning, parking, taxes and other one-off payments. Fill in the details in the “Other charges” section, either on a rent already generated in “Finance” or when creating a tenancy, and they will appear on the receipts.

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Record a payment (tenant payment, housing benefit…)

Once the rent has been generated in the “Finance” section, you can record one or more payments, whether it is the tenant’s payment or housing benefit and allowances received directly. Use the “Record a payment” option in the actions menu on the right, then enter the amount, the payer, the payment method and the date received.

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