Accept online payments
In this section, you can set up and start accepting online payments.
You can create and send invoices to your tenants and give them the option to pay online using their payment card, bank account or PayPal account. When online payments are enabled, your tenants will receive your invoices and see a “Pay” button. By clicking this button, they can pay their invoices online.
Accept payments via Stripe
Stripe is a global online payment service that simplifies credit card and bank transfer payments.
Note!
Accepting credit card payments (Stripe) requires opening a business account in order to receive funds. However, your tenants do not need to create a Stripe account to make a payment by credit card or bank transfer. For more information and to open a Stripe account, click here.
To connect Stripe to Rentila, follow these steps:
- Go to “My account”, “Online payments” from your Rentila account.
- Next to Stripe, click “Settings”.
- Select the landlord (if you have several), then click “Connect to Stripe”.
- Follow the procedure and fill in the requested details.
- Connect an existing account or create a new one.
Once your Stripe account is connected, you can accept online payments. To find out about Stripe’s transaction fees, visit their website.
Accept payments via PayPal
PayPal is a global online payment company offering an alternative to cheque, bank transfer or card payments.
Note!
Accepting payments via PayPal requires opening a business account in order to receive funds. Tenants do not need to create a PayPal account to pay. For more information and to open a PayPal account, click here.
To connect PayPal to Rentila, follow these steps:
- Go to “My account”, “Online payments” from your Rentila account.
- Next to PayPal, click “Settings”.
- Select the landlord (if you have several), then click “Connect to PayPal”.
- Follow the procedure and fill in the requested details, in particular the API Client ID and Secret, which you will find in your PayPal account, in the developer interface.
Once your PayPal account is connected, you can accept online payments. To find out about PayPal’s transaction fees, visit their website.
Accept payments via GoCardless
GoCardless is a global online payment company that simplifies bank transfer and direct debit payments.
Note!
Accepting payments by bank transfer or direct debit (GoCardless) requires opening a business account in order to receive funds. However, your tenants do not need to create a GoCardless account to make a payment. For more information and to open a GoCardless account, click here.
To connect GoCardless to Rentila, follow these steps:
- Go to “My account”, “Online payments” from your Rentila account.
- Next to GoCardless, click “Settings”.
- Select the landlord (if you have several), then click “Connect to GoCardless”.
- Follow the procedure and fill in the requested details.
- Connect an existing account or create a new one.
Once your GoCardless account is connected, you can accept online payments. To find out about GoCardless’ transaction fees, visit their website.
The payment procedure for the tenant
In the “Receipts” section of the tenant account, the tenant has a “Pay” action. By clicking this button, the tenant reaches the payment page, which shows:
- The rent amount to pay,
- The available payment options,
- The “Pay” button.
You can also send a direct link to the invoice and payment page, available in the “Finance” section. Once the payment is made, the rent status changes to “Paid” in your account, and you receive an email notification.
Payment processing times
Please note that credit card and PayPal payments are usually immediate, while bank transfer or direct debit payments can take 2 to 8 working days to be credited to your account.
