{"id":4675,"date":"2024-02-15T19:16:13","date_gmt":"2024-02-15T18:16:13","guid":{"rendered":"https:\/\/www.rentila.co.uk\/support\/?p=4675"},"modified":"2025-11-14T21:56:41","modified_gmt":"2025-11-14T20:56:41","slug":"how-to-contact-support-2","status":"publish","type":"post","link":"https:\/\/www.rentila.co.uk\/support\/archives\/4675","title":{"rendered":"How to contact support?"},"content":{"rendered":"<h3>How to contact support?<\/h3>\n<p>You can contact our support team <a href=\"javascript:;\" onclick=\"$crisp.push(['do', 'chat:open'])\">via chat<\/a>. To do this, click on the chat icon located at the bottom right corner of the page.<\/p>\n<p>You can also contact us by email at <a href=\"mailto:contact@rentila.com\">contact@rentila.com<\/a>.<\/p>\n<p>Please note that we do not currently offer telephone support.<\/p>\n<p>Our support team will respond to you as soon as possible.<\/p>\n<h3>How to formulate your request?<\/h3>\n<p>When contacting our support, it is best to provide a detailed description of your issue, possibly accompanied by screenshots or a video. Please also specify:<\/p>\n<ul>\n<li>The actions you have taken or the problem you have encountered.<\/li>\n<li>A concrete example from your account.<\/li>\n<li>Information about your browser or the mobile application you are using, including the type and version.<\/li>\n<\/ul>\n<p>This will help us better understand your situation and assist you efficiently.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to contact support? You can contact our support team via chat. To do this, click on the chat icon located at the bottom right corner of the page. You can also contact us by email at contact@rentila.com. Please note that we do not currently offer telephone support. Our support team will respond to you<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4675","post","type-post","status-publish","format-standard","hentry","category-start"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to contact support? 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