{"id":396,"date":"2014-04-13T12:14:39","date_gmt":"2014-04-13T10:14:39","guid":{"rendered":"http:\/\/support.rentila.com\/?p=396"},"modified":"2024-09-30T00:54:07","modified_gmt":"2024-09-29T22:54:07","slug":"deferment","status":"publish","type":"post","link":"https:\/\/www.rentila.co.uk\/support\/archives\/396","title":{"rendered":"Deferral of payment using the tenant’s balance"},"content":{"rendered":"

Manual report<\/h3>\n

Once the rent has been generated in the “Finances” section, you can record the payment by clicking on the “Record a payment” action.<\/p>\n

When recording the payment, you have the option to carry forward an overpayment or a payment delay from the tenant on the current rent or the next rent call.<\/p>\n

The “Carry forward a payment” option is only available when the tenant’s account shows a Balance, whether it is positive or negative.<\/p>\n

You have three choices:<\/p>\n

    \n
  1. No carry forward<\/strong>: No carry forward is made, and the payment is recorded as is.<\/li>\n
  2. Carry forward the balance to the next rent<\/strong>: The balance is carried forward to the next rent due.<\/li>\n
  3. Carry forward the balance to this rent<\/strong>: The balance is carried forward to the current rent.<\/li>\n<\/ol>\n

    In the case of carrying forward a negative Balance, the amount is added to the rent. In the case of a positive Balance, the amount is deducted from the rent.<\/p>\n

    The system adjusts the due date and modifies the rent amount accordingly.<\/p>\n

    Automatic report<\/h3>\n

    To activate Automatic Report, go to the tenancy file and activate the option in the “Other settings” tab.<\/p>\n

    You have two choices:<\/p>\n

      \n
    1. Manual report<\/b>: No balance carry forward is made.<\/li>\n
    2. Automatic report<\/strong>: The balance is automatically carried forward on each rent.<\/li>\n<\/ol>\n

      Each time a new rent payment is generated in the “Finances” section and a positive or negative balance is present, the system will automatically adjust the due date. The amount of the rent will be increased or decreased depending on the carried forward sum.<\/p>\n

      \nExample<\/span><\/p>\n

      The unpaid rent of \u00a3500 in January will automatically be carried forward to the February due date. Consequently, the February due date will be adjusted to \u00a31000 (\u00a3500 normal rent + \u00a3500 carried forward). If you do not mark February as paid, the \u00a31000 will be carried forward to March, and so on.<\/p>\n<\/div>\n

      Balance carry forward and incorrect rent amount<\/h3>\n

      If you notice inconsistencies in your rent amount, please perform a check of balance carry forwards in your payments.<\/p>\n

      If you have activated the Automatic Balance Carry Forward function, the site automatically adds the unpaid or overpaid amount and modifies the due dates.<\/p>\n

      To spot these inconsistencies, you can consult the detail of the tenant’s balance, available in the “Tenants” section under “Balance” (on the right).<\/p>\n

      Make sure to carefully check the tenant’s balance to identify errors.<\/p>\n

      To correct the issues, follow these steps:<\/p>\n

        \n
      1. Go to the “Finances” section and select “Record a payment”. Check the balance carry forward. If you do not wish to carry forward, click on “No carry forward”.<\/li>\n
      2. Go to “Finances” and choose “Edit”. Check the rent amount excluding charges. If this amount is not correct, make the necessary correction.<\/li>\n
      3. Repeat this operation for each incorrect payment that involves a balance carry forward.<\/li>\n<\/ol>\n

        If you prefer to disable automatic carry forward, you can do so in the “Tenancies” section by selecting “Edit”, then “Other Settings”, and finally “Balance Carry Forward”.<\/p>\n

        \nImportant!<\/span><\/p>\n

        It is essential to regularly follow up on your accounts, record the tenant’s payments each month, and correct the balance carry forward if necessary.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

        Manual report Once the rent has been generated in the “Finances” section, you can record the payment by clicking on the “Record a payment” action. When recording the payment, you have the option to carry forward an overpayment or a payment delay from the tenant on the current rent or the next rent call. The<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[162],"class_list":["post-396","post","type-post","status-publish","format-standard","hentry","category-finance","tag-tenant-balance"],"yoast_head":"\nDeferral of payment using the tenant's balance Support center - Rentila<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rentila.co.uk\/support\/archives\/396\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Deferral of payment using the tenant's balance Support center - Rentila\" \/>\n<meta property=\"og:description\" content=\"Manual report Once the rent has been generated in the “Finances” section, you can record the payment by clicking on the “Record a payment” action. 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