# Send a message

To send a message, follow these simple steps: go to the “Messages” section, then click “New message”.

On the form, you can enter:

- The **recipients** (you can pick several at once from your active tenants),
- The **subject**,
- The **message**,
- The **documents** attached.

Sent messages are kept in the “Sent messages” section.

The recipient is notified by email as soon as a message reaches them in Rentila. Note that only tenants who are logged in and have access to Rentila receive email notifications.

<div class="alert alert-info">
<p><span class="lead">Why are tenants who are not logged in left out?</span></p>
<p>We do not email notifications to tenants who are not logged in, for several reasons: privacy, security, and keeping unsolicited email out of people’s inboxes.</p>
<ul>
<li><strong>Privacy</strong>: some tenants do not want a Rentila account and would rather their inbox was not filled with notifications about internal messages. The software respects that by not notifying them while they are not logged in.</li>
<li><strong>Security</strong>: email notifications expose users to risks such as phishing emails pretending to come from the internal messaging system. Limiting notifications to logged-in users cuts that risk.</li>
<li><strong>Encouraging people to use Rentila</strong>: the aim is to get tenants onto the platform, which makes the software more useful to everyone and improves the experience overall.</li>
</ul>
</div>

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https://www.rentila.co.uk/support/send-a-message