If a rent doesn’t appear in Finance, please ensure that:
- the tenancy is active,
- the tenancy has not ended (check the end date and that the option for automatic renewal is on),
- the invoice creation date is accurate
If everything seems in order, go to Tenancies and click on the Regenerate payments action on the right. The system will recreate the missing payments. Pay attention to the possibility of duplicates as this option will recreate ALL rent payments up to the current date.